By-Law Division

Parking ticket

    Additional By-Law Information

    The By-law Enforcement Division receives complaints from the general public and directs them to the appropriate agency having jurisdiction or processes them in accordance with the City's Complaint Policy as applicable.  Complaints which are deemed to be By-law matters are investigated and resolved through the Complaint Policy in accordance with the nature of the Contravention and requirements of the relevant By-law.

    The City of Thorold is committed to the thorough, prompt and courteous receipt, processing, investigation and resolution of formal complaints within a reasonable amount of time.



    Contact the By-law Enforcement Division